Modules & Workload
Donnez à vos collaborateurs tous les outils pour qu’ils soient les plus efficaces possible dans leur travail. Distribuez les missions en cours aux membres de votre équipe et automatisez les tâches répétitives.
Create the best working environment for the organisation.
Give your employees the tools they need to perform at their best. Expand the platform with different modules and optimize the work environment.
Select the desired modules and let the Mail to pay platform fit seamlessly into the organisation's demand.
Immediately gain insight into all activities. Assign tasks to employees or let the bot take over the work.
Let customers easily and digitally change their information, issue SEPA authorisations or set up payment plans.
Expand your standard toolkit with modules
The standard Mail to Pay toolkit is already very complete. However, you can extend it even further by adding different modules. For example, a module for exporting messages to an external archive, a module for SFTP communication, or custom modules to integrate Mail to Pay into your organisation's existing ICT landscape.
A personal page for your customer, where their data is digitalised. This module offers your customers the possibility to update their data themselves, approve requests digitally and submit requests. Completely in your organisation's look and feel.
With the Workload module, work that has not yet been automated can be transferred into the workload system. The system automatically and concisely lists the actions that require manual intervention, such as dispute management and the approval of payment plans.
Some of MyCase's functionalities
Digitally issue SEPA authorisations
Change contact information